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If you order an item from Mid America
Motorworks, and are not completely satisfied,
you may, return it within 30 days in like new
condition, in the original packaging for a
credit, exchange, or refund. After 30 days, or
if the product has been used, please contact our
Customer Service Specialist at 800-500-1500, for
return instructions. For instructions,
installation questions about our products, or
any other item inquiries, our Call Center Staff
is here to provide the answers. If you have
questions regarding any product in our catalog,
please feel free to contact us! *Please note
that Mid America Motorworks can not be held
liable for 3rd party expenses beyond our
control, including installation charges, storage
costs, towing charges, etc.
If you do need to send an item back to us:
Mid America Motorworks is dedicated to the
assurance of complete customer satisfaction.
Should this order be deficient in any way,
here's what you should do:
1. Fill out the back of the Merchandise Return
Form attached to your invoice, providing us with
the information needed to process your return.
2. Repackage the items carefully to prevent
damage during return shipping. Please use label
on the front of the invoice to return or
exchange merchandise.
3. All parts must be returned in their original
boxes.
4. Return the item, to Mid America Motorworks
with the completed form, noting any address
corrections. Send your return to us shipping
prepaid by UPS (within USA), insured parcel post
or Federal Express Home Delivery Service.
International customers, please contact Mid
America Motorworks before returning any product.
COD returns are not accepted. If Return is due
to error of Mid America Motorworks, please call
our Customer Care Team at 800-500-1500 to
arrange for return authorization. Defective
items will be replaced per Mid America
Motorworks guarantee. Refunds will be issued via
the same method in which the merchandise was
purchased.
5. If you discover damages or losses caused in
shipping, notify your local carrier's office
immediately. Save all packing material,
including the box. They will inform you of
possible inspection and pick up of the damaged
merchandise. They will return it to us or notify
us of the claim. Also, please call us with your
name, invoice number and description of damage
or loss.
6. Gifts will be treated as an ordinary return.
7. Core Return Policy: Our re-builders are not
able to accept core returns on items once they
have been modified, painted, cut or altered in
any manner. In order to receive full core
credit, core returned must be the same year,
option and application as item ordered. Core
must be complete and in rebuildable condition to
receive full credit. Please drain all fluids if
you have any questions, please contact our
Customer Service Department prior to returning.
*Any items which have been pre-installed, cut,
or modified in anyway, may not be eligible for a
full refund
*Personalized and special ordered items are
non-returnable.
*Prices are subject to change without notice.
*Mid America Motorworks reserves the right to
substitute items of equal or better value and
quality.
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WE GO
THE EXTRA MILE FOR YOU. |
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When you pursue your passion here, Mid
America Motorworks wants you to enjoy
your purchase as much as you enjoy your
car. For over 34 years, we've gone the
extra mile for our customers. Count on
us to exceed your expectations
today, tomorrow and all the miles down
the road. |
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