Contact Us / Local Info

If you order an item from Mid America Motorworks, and are not completely satisfied, you may, return it within 30 days in like new condition, in the original packaging for a credit, exchange, or refund. After 30 days, or if the product has been used, please contact our Customer Service Specialist at 866-350-4543, for return instructions. For instructions, installation questions about our products, or any other item inquiries, our Call Center Staff is here to provide the answers. If you have questions regarding any product in our catalog, please feel free to contact us! *Please note that Mid America Motorworks can not be held liable for 3rd party expenses beyond our control, including installation charges, storage costs, towing charges, etc.

If you do need to send an item back to us:

Mid America Motorworks is dedicated to the assurance of complete customer satisfaction. Should this order be deficient in any way, here's what you should do:

1. Fill out the back of the Merchandise Return Form attached to your invoice, providing us with the information needed to process your return.

2. Repackage the items carefully to prevent damage during return shipping. Please use label on the front of the invoice to return or exchange merchandise.

3. All parts must be returned in their original boxes.

4. Return the item, to Mid America Motorworks with the completed form, noting any address corrections. Send your return to us shipping prepaid by UPS (within USA), insured parcel post or Federal Express Home Delivery Service. International customers, please contact Mid America Motorworks before returning any product. COD returns are not accepted. If Return is due to error of Mid America Motorworks, please call our Customer Care Team at 866-350-4543 to arrange for return authorization. Defective items will be replaced per Mid America Motorworks guarantee. Refunds will be issued via the same method in which the merchandise was purchased.

5. If you discover damages or losses caused in shipping, notify your local carrier's office immediately. Save all packing material, including the box. They will inform you of possible inspection and pick up of the damaged merchandise. They will return it to us or notify us of the claim. Also, please call us with your name, invoice number and description of damage or loss.

6. Gifts will be treated as an ordinary return.

7.  Core Return Policy: Our re-builders are not able to accept core returns on items once they have been modified, painted, cut or altered in any manner. In order to receive full core credit, core returned must be the same year, option and application as item ordered. Core must be complete and in rebuildable condition to receive full credit. Please drain all fluids if you have any questions, please contact our Customer Service Department prior to returning.

*Any items which have been pre-installed, cut, or modified in anyway, may not be eligible for a full refund
*Personalized and special ordered items are non-returnable.
*Prices are subject to change without notice.
*Mid America Motorworks reserves the right to substitute items of equal or better value and quality.
 

WE GO THE EXTRA MILE FOR YOU.

When you pursue your passion here, Mid America Motorworks wants you to enjoy your purchase as much as you enjoy your car. For over 35 years, we've gone the extra mile for our customers. Count on us to exceed your expectations today, tomorrow and all the miles down the road.